Frequently Asked Questions (FAQ)

What is Avis Budget Rewards?

Avis Budget Rewards is an exclusive incentive program to reward travel agents from Latin America, Mexico & Caribbean.

The program offers incentives for each effective reservation in the USA, Canada, Europe, Latin America and Caribbean.


Who can participate in Avis Budget Rewards?

Your eligibility depends on the following requirements:

  • Be an accredited travel agent residing in Latin America, Mexico and the Caribbean.
  • Be at least 18 years of age.
  • Have a number ("IATA"), ARC, TID, or a booking number assigned by Avis or Budget.
  • Be a registered agent in the program. Registration at
  • Obtain the Avis Budget Rewards number.
  • The travel agent must enter their Avis Budget Rewards number in each reservation.
  • Accept that you have read and understood the rules of the program.
  • Individual registration only.
  • Employees of the General Sales Agent (GSA), corporations, companies, and other entities may not participate in the Program.
  • For more information, see the program rules.


What are the benefits of participating in Avis Budget Rewards?

You will receive monthly incentives for effective Avis and Budget reservations in participating locations in the USA, Canada, Europe, Latin America and Caribbean.


How can I see the activity of my account and the balance of incentives?

You must go to, look for the reservation button where it shows the record of your reservations, activity and balance of incentives.


How do I update my contact information?

To make updates to your profile, you must write us a message in the Contact Us section.


How do I communicate with the Avis Budget support team?

Do not hesitate to contact the Avis Budget support team at any time. Go to the Contact Us section of the site.


When would I be receiving a response from the customer support team?

Most requests for assistance are answered within 24 to 48 hours, but depending on the query, the response can take up to 72 hours.